Enterprise-grade learning platform designed to educate diverse audiences at scale under stringent regulatory constraints. Reframed from a content portal to a full learning ecosystem with governance built in.
Designed the UX for a suite of generative AI tools deployed across enterprise banking workflows — balancing powerful AI capability with trust, transparency, and regulatory accountability.
Defined a new enterprise interaction model on KORE.ai — where conversation becomes the primary interface for executing complex, high-risk banking tasks with full compliance accountability.
End-to-end redesign of a large-scale enterprise career portal — improving candidate experience, recruiter workflows, and reducing drop-off across the hiring funnel.
Designed the UX for a first-of-kind green financial product — simplifying complex sustainable investment concepts into a clear, trust-building customer journey under RBI compliance.
Large-scale enterprise UX transformation for a telecom organisation operating on 50+ years of legacy systems — consolidating fragmented tools into one intelligent, scalable platform.
Designed an interactive network topology interface for enterprise operations teams — reducing time-to-diagnose network incidents through intelligent data visualisation and spatial wayfinding.
Mission-critical platform redesign for institutional foreign exchange trading at Wells Fargo — enabling spot and forward FX transactions with precision UX for high-risk, time-sensitive workflows.
Redesigned a large-scale workforce rostering tool for shift management, compliance tracking, and real-time scheduling — reducing admin overhead by eliminating manual reconciliation workflows.
Designed the conversational UX for an internal AI assistant deployed across enterprise teams — streamlining knowledge retrieval, process guidance, and support workflows through natural language.
UX transformation of the World Bank Group's enterprise intranet — solving global-scale usability challenges across headquarters and country offices for the Information Solutions Group.